Privacy Policy for Tripora

Last Updated: August 11, 2024

Thank you for visiting Tripora ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://tripora.app (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

• Name: We collect your name to personalize your experience and communicate with you effectively.
• Email: We collect your email address to send you important information regarding your orders, updates, and communication.
• Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• Processing your orders, sending order confirmations, and providing customer support.
• Communicating with you regarding updates, offers, and promotions (if you opt in to receive such communications).
• Improving our services and enhancing your overall experience on our Website.
• Complying with legal obligations and protecting our legal rights.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given us explicit consent to process your personal data for specific purposes.
• Contractual Necessity: When processing is necessary to perform a contract with you, such as processing your orders.
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided that these interests do not override your fundamental rights and freedoms.

4. Data Sharing

We do not share your personal data with any third parties except as required for order processing (e.g., sharing your information with payment processors) or as necessary to comply with legal obligations. We do not sell, trade, or rent your personal information to others.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

6. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

• Right to Access: You have the right to request access to your personal data that we hold.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.

7. Account Deletion

If you wish to delete your Tripora account, please send an email to [email protected] from the email address associated with your account. Include your request to delete your account, and we will process your request within a reasonable timeframe.

8. Use of AI for Activity Generation

We use OpenAI's technology to generate activity suggestions based on user-selected locations and preferences. When generating these activities, we only share the necessary instructions, such as the location and the number of activities requested. No personal data, such as your name, email, or payment information, is shared with OpenAI during this process.

9. Children's Privacy

Tripora is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: [email protected]

For all other inquiries, please visit our Contact Us page on the Website.